Keep Your Sales on TikTok: Avoid Redirecting Traffic!

Hello, business friends! As a TikTok seller, we know you want to grow your brand as fast as possible. But did you know that moving your customers away from TikTok Shop can actually hurt your account?

TikTok Shop is designed to be a safe place for shopping. To protect our community, we do not allow sellers to redirect traffic to other websites. If you are a TikTok for seller and owner account in Malaysia, here is how to stay safe and keep your shop growing!

What is Redirecting Traffic?

"Redirecting traffic" means trying to take your buyers away from TikTok to place orders or chat somewhere else. This includes sharing links, phone numbers, email addresses, social media handles, or even QR codes that lead outside our platform.

Simple Rules to Follow

To avoid any trouble, please follow these guidelines:

• Keep Bio Links Clean: Don’t tell users to click links in your bio that lead to another website.

• Stay on TikTok: Don't tell your viewers that your products are cheaper or available on another website.

• Don't Push Other Platforms: Don't ask customers to message you on other apps for more details or wholesale orders.

• Show, Don't Redirect: Don't show videos that teach people how to buy from your other websites.

Why Does This Matter?

TikTok Shop cannot guarantee the safety of other websites. By keeping your sales on our platform, you ensure your customers have a trusted and secure shopping experience.

If you are caught redirecting traffic, your account may face enforcement actions. Repeated offenses will lead to bigger penalties. If you handle a buyer's private information incorrectly while redirecting them, your account could even be permanently deactivated.

Stay safe, focus on your TikTok content, and keep those sales coming in right here! Happy selling!

Kekalkan Jualan Anda di TikTok: Elakkan 'Redirecting Traffic'!

Hai rakan usahawan! Sebagai seorang TikTok seller, kita semua mahu bisnes berkembang dengan pantas. Namun, tahukah anda bahawa mengalihkan pelanggan keluar dari TikTok Shop boleh menjejaskan kedai anda?

TikTok Shop dibina untuk menjadi tempat membeli-belah yang selamat. Untuk melindungi komuniti kita, TikTok tidak membenarkan penjual mengalihkan trafik pelanggan ke laman web lain. Jika anda seorang TikTok for seller and owner account in Malaysia, jom kita fahamkan cara untuk elakkan masalah ini!

Apa Itu 'Redirecting Traffic'?

Ia bermaksud tindakan memujuk pembeli untuk keluar dari TikTok bagi membuat pesanan atau berhubung di platform lain. Ini termasuk berkongsi pautan luar, nombor telefon, emel, media sosial lain, atau kod QR yang membawa pelanggan ke luar aplikasi.

Panduan Mudah untuk Anda

Untuk elakkan akaun anda dikenakan tindakan, pastikan anda ikut peraturan ini:

• Pautan Bio: Jangan minta pengguna klik pautan di bio anda yang membawa ke laman web lain.

• Jujur di TikTok: Jangan beritahu penonton bahawa produk anda lebih murah atau hanya ada di laman web lain.

• Satu Platform Sahaja: Jangan minta pelanggan mesej anda di aplikasi lain untuk maklumat lanjut atau pesanan borong.

• Jangan Tunjuk Cara: Jangan buat video yang mengajar cara membeli dari laman web luar anda.

Kenapa Ini Penting?

TikTok Shop tidak dapat menjamin keselamatan laman web luar. Dengan memastikan urus niaga berlaku di platform kita, pembeli akan rasa lebih yakin dan selamat untuk berbelanja.

Jika anda didapati mengalihkan trafik, akaun anda mungkin dikenakan tindakan. Kesalahan berulang akan membawa penalti yang lebih berat. Jika anda melibatkan maklumat peribadi pembeli (PII) semasa mengalihkan mereka, akaun anda boleh disekat secara kekal!

Fokuslah pada konten TikTok anda, bina hubungan baik di sini, dan teruskan menjana jualan di TikTok Shop. Selamat berniaga!